Amal Rabee Ibrahim Aljenaibi
AVP & Manager, Loans Centre
Profile summary
Results-driven banking professional with over 17 years of experience in loan operations, risk control, and process optimization within leading financial institutions. Proven ability to lead high-performing teams, manage complex workflows under pressure, and deliver exceptional customer service while ensuring compliance with regulatory standards. Skilled in stakeholder engagement, process enhancement, and mentoring talent to achieve organizational objectives. Recognized for operational excellence and consistent performance in dynamic environments.
Career highlights
Operational Excellence and Leadership: Recognized for operational excellence and leadership in process improvements at First Abu Dhabi Bank.
Managed High-Volume Loan Operations: Successfully managed high-volume loan operations under strict timelines at First Abu Dhabi Bank.
Key skills
Professional experience
• Lead and manage loan operations ensuring compliance with risk control and HR policies. • Oversee daily transaction inflow and manage exceptional volume surges efficiently. • Optimize manpower allocation to meet business requirements and peak demands. • Provide subject matter expertise and guidance to stakeholders on loan processes. • Drive process enhancement initiatives and ensure timely implementation. • Mentor and develop team members, identifying training needs proactively.
- Successfully managed high-volume loan operations under strict timelines.
- Recognized for operational excellence and leadership in process improvements.
• Maintained high productivity and accuracy in loan processing per SLAs and SOPs. • Supported line managers in achieving business and people objectives. • Acted as team leader backup, ensuring smooth operations during peak periods.
- Maintained high productivity and accuracy in loan processing per SLAs and SOPs.
- Supported line managers in achieving business and people objectives.
- Acted as team leader backup, ensuring smooth operations during peak periods.
• Maintained high productivity and accuracy in loan processing per SLAs and SOPs. • Supported line managers in achieving business and people objectives. • Acted as team leader backup, ensuring smooth operations during peak periods.
- Maintained high productivity and accuracy in loan processing per SLAs and SOPs.
- Supported line managers in achieving business and people objectives.
- Acted as team leader backup, ensuring smooth operations during peak periods.
• Ensured cheque handling compliance with regulatory and internal policies. • Applied end-of-day controls and checks to maintain operational integrity.
- Ensured cheque handling compliance with regulatory and internal policies.
- Applied end-of-day controls and checks to maintain operational integrity.